“Nein” sagen ist schwer. Warum es manchmal besser ist, statt dessen einfach “Warum” zu fragen, beschreibt Derek Powazek in seinem Blog: “The Art of No”:http://www.powazek.com/2006/05/000581.html
bq. *Boss:* ‘Hey, I think we should do this totally reasonable thing.’
*Designer:* ‘No. That’s a horrible idea and I’m offended that you’d even mention it.’
bq. *Boss:* ‘I think we should do this totally idiotic thing.’
*Designer* (wants to say ‘no’ but instead says): ‘Why?’
*Boss:* ‘Because Bob from accounting said he had a hard time accomplishing this task.’”
via: “cne_LOG”:http://blog.calm-n-easy.de/archiv/warum-warum-die-bessere-wahl-ist.html

